STORE POLICY

RETURNS

At L’Dior, all hair products are inspected and quality-checked before shipping.

Due to the nature of our products, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been placed.

For hygiene and safety reasons, we cannot accept any hair that has been opened, worn, installed, brushed, combed, washed, or altered in any way. If you receive an incorrect or defective item, please contact us within 48 hours of delivery, and we will gladly assist in resolving the issue.

CUSTOMER CARE

Your satisfaction is our priority.
For questions about products, order status, installation guidance, or general support, you may contact us at: sledgekimberly15@yahoo.com

PRIVACY & SAFETY

Your privacy matters to us.
L’Dior collects personal information solely for the purpose of processing orders, providing customer service, and improving your shopping experience.

We do not sell, share, or distribute your personal data to third parties.
All payment information is encrypted and processed securely through trusted third-party payment processors.

By using our website, you consent to the collection of minimal personal information necessary to complete your transaction.

PAYMENT METHOD

L’Dior accepts all major credit and debit cards, as well as select third-party payment options such as Afterpay or Klarna (when available). All payments must be completed in full at the time of purchase. Orders will not be processed until payment is successfully received.